How do I change my subscription?
To change/update your subscription, log into your account (https://www.surprisepawty.com/customer/account), look for "Your Subscription(s)" and then click on the "Edit" button for the subscription you want to update. Under your account profile you can adjust your dog size, subscription terms, and shipping address. Just remember that any changes must be made by the 1st of the month (before the renewal date).
If you want to modify your Dog Profile, email us at [email protected] (mailto:[email protected]
How do I get started and subscribe?
Our order process is easy peasy!
If you're ordering a subscription for you and your pooch, click the "Get Started" button on the homepage (https://www.surprisepawty.com). If you are buying a subscription as a gift, click the "Give a Gift" option instead.
Next, we need to know a little bit about your dog so we can build a customized pawty experience for you and your furry best furiend. Create a Dog Profile for your dog, select a subscription plan that best suits your budget, check out, and yo...